lcec member service focuss

LCEC member service first priority

As a not-for-profit electric cooperative, LCEC delivers energy to customers at the cost of service, which is just one part of our long-held belief of LCEC member service first philosophy. This business model is different from investor-owned utilities that typically share profits with investors globally, or municipal utilities that use revenues to fund other projects and programs. For 77 years …

LCEC: Listening to the customer voice

LCEC strives to offer customers the best experience possible. It is one of the qualities that differentiate the not-for-profit electric distribution cooperative. Service is at the core of the business because it is the reason LCEC exists… to serve members, not to make a profit. Quality service can be found in the LCEC mission, vision, values and key performance indicators. …