New franchise agreement discussions to begin

(June 30, 2016) — Attorneys for the City of Cape Coral have filed a temporary abatement of the City’s Public Service Commission (PSC) complaint relating to LCEC electric service, allowing discussions to begin toward a new franchise agreement. The move came after several discussions between LCEC Executive Vice President and CEO Dennie Hamilton and the City’s franchise negotiation consultant, Stuart …

LCEC: Listening to the customer voice

LCEC strives to offer customers the best experience possible. It is one of the qualities that differentiate the not-for-profit electric distribution cooperative. Service is at the core of the business because it is the reason LCEC exists… to serve members, not to make a profit. Quality service can be found in the LCEC mission, vision, values and key performance indicators. …

LCEC to reduce rates for 5th time in 3 years

(June 16, 2016) – Beginning July 1, LCEC electric rates will fall for the fifth time in the last three years, thanks to a rate reduction approved this morning by the LCEC Board of Trustees. The residential rate for 1,000 kilowatt-hours (kWh) will fall to $102.50, a drop of almost 9 percent from 2013 rate levels. This places LCEC rates …

LCEC planning reliability

Plan, analyze, work hard, repeat  (June 9, 2016) — Customers expect a high level of service from their electric provider. When you flip the switch the light should come on. At LCEC, sophisticated distribution reliability analytic tools are utilized to help build, maintain and operate the complex electric system. Efforts are paying off too. LCEC customers have experienced substantial improved …

Where does LCEC get the funds to operate the electric system?

(June 7, 2016) — LCEC operates as a non-profit electric distribution cooperative. Cooperatives are not financed by investors and have no taxing authority. So have you ever wondered how LCEC finances its long-term investment in the electric system? After all, maintaining a reliable electric grid in Cape Coral and across Southwest Florida requires continual maintenance and capital improvements. One of …